Frequently Asked Questions
Everything you need to know about your Ninja Kitchen experience.
What is the standard shipping timeframe for Ninja appliances?
Orders typically process within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
Does my Ninja Kitchen product come with a warranty?
Yes, most Ninja products come with a 1-year limited warranty that covers defects in materials and workmanship under normal household use.
What is your return policy if I am not satisfied?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it within 60 days of receipt for a full refund, minus shipping and handling.
Are Ninja blender pitchers and accessories dishwasher safe?
Most Ninja pitchers, lids, and blade assemblies are BPA-free and dishwasher safe. We recommend placing them on the top rack for the best results.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Affirm financing.