Returns & Exchanges
At Ninja Kitchen, we stand behind our products with a 60-day money-back guarantee to ensure you are fully satisfied with your culinary tools. If your purchase does not meet your expectations, you can return it for a full refund of the purchase price, excluding shipping and handling.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
Print Your Label
Once your request is authorized, download and print the prepaid shipping label provided via email and include the original packing slip inside the box.
Pack with Care
Securely pack the Ninja products in their original packaging, ensuring all accessories and manuals are included to avoid any restocking fees.
Ship and Track
Drop off your package at any authorized carrier location; your refund will be processed within 7-10 business days once the item is received at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing